1.Is your company a manufacturer or a trading company?
We are a professional manufacturer with our own factory and R&D team. This enables us to strictly control quality, offer competitive prices, and support product customization.
2.How many years of experience does your company have in producing this type of equipment?
We have over 17 years of experience in this industry, with numerous successful project cases
3.Where is your company's factory located? Can I visit it?
Our factory is located in Cangzhou City, Hebei Province, China. We warmly welcome customers to visit, Please contact us in advance before visiting
4.How many employees and production lines does your factory have?
Our company has two factory bases and three large remote office areas, as well as 30 offices covering major cities in China. Ten departments - Administration Department, Operations Department, Foreign Trade Department, Domestic Trade Department, Finance Department, Production Department, Warehousing and Logistics Department, etc. - together constitute a modern enterprise integrating scientific research, production, sales, and service. Its business covers fields such as mechanical processing, software manufacturing, and government bidding.
5.What certifications does your company's product hold?
We are a member unit of the China Sporting Goods Industry Federation, the China Education Equipment Industry Association, the China Toy and Juvenile Products Association, and the Hebei Province Education Equipment Industry Association. We have been recognized as an AAA-level integrity unit in the Chinese teaching equipment industry, a AAA-level integrity unit in terms of quality, reputation, and service, and a credit rating certification AAA-level enterprise. We have also obtained ISO9001 international quality management system certification, ISO14001 environmental management system certification, ISO45001 occupational health management system certification, EU CE certification, ROSH directive certification, and our raw materials have passed SGS testing and certification.
6.What is the applicable age range for your company's products?
Our product line covers multiple age groups. For the specific applicable age of a product, please refer to the corresponding product page, which usually ranges from 3 to 18 years old.
7. Can your company provide authentic project images or case studies?
Absolutely. We have a wealth of completed project cases. Please visit our [Projects/Case Studies] page or social media pages, or request specific case materials from our sales team.
8.Does your company provide samples? Are they free or charged?
We provide samples for quality verification. The sample products are charged, but the fee can be deducted from your first bulk order.
9.What is your minimum order quantity (MOQ)?
Our minimum order quantity varies depending on the product and the level of customization. We strive to be flexible in order to support large distributors and new partners. For specific details, please contact us for consultation.
10.What is your company's payment method?
Our standard payment method is 30% wire transfer as a deposit, with the remaining 70% to be paid before shipment
11.What is your company's delivery time?
After the order is confirmed and the deposit is received, the standard delivery time is two weeks. The delivery time for customized products may vary.
12.Does your company provide free spare parts?
A set of standard essential spare parts will be included as a gift when purchasing the initial equipment. Additional or replacement spare parts can be ordered.
13.Can we combine shipments from other suppliers with your products?
Yes, we can assist in combined transportation. You can deliver the other goods to our factory, and we will ship them together to save costs.
14.Does your company have detailed installation images, texts, and videos?
Yes, we provide product installation images. If needed, we also offer installation videos
15. Does your company have an agent in [a certain country]? Can I become an agent?
We warmly welcome capable and sincere partners to join our sales network. Becoming our agent is not only a recognition of our products, but also a powerful combination of resources and capabilities between both parties.
16.Will your company participate in international exhibitions?
Yes, we regularly participate in major industry exhibitions, such as the Canton Fair, China Education Exhibition, Beijing Early Childhood Education Exhibition, etc
17.What materials are used in your company's products? Are they environmentally friendly?
We strictly control the selection of raw materials and only use the highest quality materials. The board materials are imported high-quality EO grade solid wood boards certified by Russia's FSC, and high-quality paint-free ECO boards. The polyurethane foam, EVA, XPE materials, PVC mesh fabric, and environmentally friendly PU fabric all have certification and test reports, and their properties include heat preservation, insulation, sound absorption, shock absorption, anti-flame, anti-static, good breathability, skin-friendly, and non-fading. The products have passed European and American international certification standards such as EU ROHS, CE, EN-71-3, and REACH. They are non-toxic, odorless, formaldehyde-free, green, and environmentally friendly. Contact with human skin will not cause allergic injuries such as red rashes. They are products that the whole public can trust and rely on.
18.Can your company provide customized design and engineering services for large-scale projects?
Absolutely. Our engineering team is happy to work with you, and we can provide customized solutions for any special needs you may have.
19.What equipment does your "Happy Gymnastics" series include? And for which age group is it suitable?
The "Happy Gymnastics" series is designed specifically for children aged 3-12, primarily consisting of a height-adjustable balance beam (model BM05), a jump box with soft padding (model JB03), and a child-safe horizontal bar. All products in the series have passed CE certification, and the edges and corners have been rounded to effectively prevent children from getting hurt.
20.What is the maximum load-bearing capacity of the parkour training rack? Can it be used outdoors?
Our XOT-PK09 parkour training rack adopts a galvanized steel frame structure, with a load-bearing capacity of up to 150kg. The surface has been treated with rust prevention, making it suitable for long-term outdoor use. The matching EVA safety pad (model XOT-MT12) can effectively cushion impacts.
21.How to choose the thickness of protective pads for gymnastics equipment?
According to the recommended usage scenarios, for basic training, choose a 20cm thick XOT-MT10 protective pad (with a high-density EPE core); for professional venues, choose a 30cm thick XOT-MT15 competition-grade pad (with a layered cushioning structure).
22. Can school logos be printed on campus track and field equipment?
Yes, we support laser engraving or silk-screening of school badges. The MOQ for this item is 50 pieces. Please also provide vector files for production
23. How to prevent children from getting hurt by the steel frame of gymnastics equipment?
All steel frame equipment (such as XOT-BM05 balance beam support) adopts a dual-layer protection: an inner layer of galvanized steel pipe + an outer layer of 3mm thick PE soft cover. Patented buckle design: completely concealed screws and metal connectors
24. Do your floor mats have any peculiar smell? Will they damage the wooden floor in my home?
Our high-density NBR rubber floor mats undergo ventilation treatment before leaving the factory, so they almost have no peculiar smell.The back has an anti-slip design. It grips the floor firmly to prevent movement and won't leave any marks. This protects your floors from scratches and impact damage.
25. How about the anti-slip effect of the yoga mat?Will it slip if I sweat a lot during flow yoga?
Superior slip resistance is our specialty. This mat features a unique textured surface on both sides—it gives you a strong, reliable grip, dry or wet.It stays grippy even when you're sweating. This means stability and safety—so you can focus on your flow, not on slipping.
26. What thickness of yoga mat should I choose? What is the difference between a 6mm and an 8mm mat?
The choice of thickness depends on your practice type. A 6mm yoga mat is suitable for practitioners who require strong ground support; an 8mm mat provides better cushioning and is more suitable for beginners or exercises that require more protection for joints
27. Can I cut the EVA mats if they are not the right size?
Yes, you can. Each EVA mat is an independent module, so you can freely assemble them according to the size of your space. You can easily customize the size. A utility knife works perfectly. It offers great flexibility.
28. .What is the production cycle for your judo mats?
Standard judo mats typically ship in 3-5 business days.Final timing is based on your order quantity and specifications. Let me know your needs, and I'll confirm the schedule.In order to provide you with the most accurate timeline, could you please inform us of your approximate demand quantity? We can calculate it for you immediately.
